Frequently Asked Questions

When will my order be processed?

All orders are packaged and dispatched the same day or next business day. For delivery times see the ‘Shipping Rates & Times’ section.

Can I get my parcel delivered to a Parcel Locker or PO Box?

No, both DHL and NZ Couriers do not deliver to Parcel Lockers or PO Boxes. A physical address is required to receive parcels

Do I need to create an account to shop online?

No, you do not need to create an account to purchase from the online store however if you create an account you will be able to track your parcel, view past orders and save details so that forms are pre-filled for future purchase

Which currency will I be charged in?

You will be charged in New Zealand dollars (NZD)

How do I receive notifications when new fabrics are added to the store?

Sign up to the mailing list and you will be the first to know about new arrivals!

Is there someone I can contact directly with general enquiries?

Yes, if you have any questions you can email info@discountfabrics.co.nz